One Call Services

Accurate one call registration, automated for you

Pipeline operators across borders rely on our automated process to manage One Call registrations seamlessly, filter out unnecessary alerts, and save valuable time on compliance.

Modernizing registration so you only get the right calls

All pipelines must be registered with One Call, but the process can be messy and imprecise. Broad methods like submitting by land survey sections lead to unnecessary calls about areas that don’t affect your pipelines. Offload your registration to us, and we’ll ensure only the right people on your team receive the right calls. With advanced digital pipeline buffers that accurately map your pipelines and a fully automated system for registration and updates, you stay compliant with quality submissions.

Get One Call Support

We handle One Call registrations across all provinces and states in North America

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Our process

Precision Matters

Advanced GIS technology geocodes your pipelines so that unrelated assets are separated from relevant pipelines. Your pipelines are buffered by a pre-configured or customizable distance, tailored to your province or operational area. This creates a highly accurate dataset for local One Call registries, which we submit for you.

  • Consequence analysis methodology to determine risk-minimized buffers
  • Customizable Buffers to meet specific operational or regional needs
  • Administrative district mapping ensures the right personnel are alerted

Hands-off, Error-free

When we say we’ll handle the entire thing, end-to-end, we mean it. And we’re serious about quality too. Our automated processes are backed by strict controls and quality checks that update your data and flag manual verifications when needed. We’ll verify with One Call, so you won’t have to lift a finger.

  • Update contact information at any time
  • Most advanced, area-specific format submitted to One Call
  • Automatic updates and validation
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PIRM

Effortless one call compliance for PIRM users

For PIRM users, One Call registration works seamlessly as an integrated service — no setup required.

Your success is our success

We’re committed to being your partner every step of the way. From seamless change management to audit support, we’ll ensure you get the most value from Cenozon solutions. Together, let’s extend control, optimize efficiency, and unlock cost savings across your entire operation.

Flexibility built around you

We understand each organization has its own unique needs. When you need a custom workflow, our experts are more than happy to help tailor our software to your objectives.

Support services

We bring you a host of support capabilities, including field reviews, audit support, change management and more.

FAQ

Frequently asked questions

Cenozon automates the entire One Call registration process, ensuring your pipelines are accurately registered and continuously updated. You won't have to lift a finger! Our advanced GIS-driven approach reduces unnecessary notifications and ensures only relevant calls reach your team.

We use buffered pipeline polygons to precisely define asset locations, preventing false notifications about areas that don’t impact your pipelines. Our system also separates pipeline assets from unrelated infrastructure, ensuring accurate and relevant dig alerts.

Our system continuously monitors and updates your registrations to keep them compliant and accurate. Any changes or updates are submitted, validated, and reflected in the registry at the next scheduled submission or upon request.

Yes. We split buffered pipeline polygons into client-defined administrative districts, ensuring One Call queries reach the correct field personnel or locate agents. This streamlines response times and prevents misdirected alerts.

Cenozon is ISO 27001 and SOC II certified, meaning we uphold the highest security standards for your data. Our automated processes ensure data integrity, regulatory compliance, and secure handling of all pipeline registration updates.

Better together